Customer Support

Bixin Global

Frequently Asked Questions


Download Bixin >> Enter【Phone numeber】in the login page >> Click【Register/Login】to obtain the SMS verification code >> set up password >> Done!


You can make Escrow transaction when your account get verified.


You can trade all your assets in OTC market when your account get verified.


Lightning Exchange can help you to make a coin-coin exchange immediately.

Forgot Password

You can follow the instruction and reset your password in “Me” >> “Settings” >> “Password”. 

Customer Service

You can find our customer service in Bixin APP “Me” >> “Help Desk” when needed.

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